How to Get Help
For immediate assistance, please use our email support channel. You can reach our dedicated support team by sending an email to [email protected]. Our team is available around the clock to address any inquiries or issues you may encounter.
You can expect a response within 24 hours. For urgent matters, please specify 'Urgent' in your email subject line to prioritize your request.
Email Support Channels
Our primary method of support is via email. Please provide as much detail as possible regarding your inquiry to help us assist you efficiently. Include information such as your account details, any error messages you receive, and steps you have already taken to resolve the issue.
For game-related questions, please include your username and the specific issue you are facing.
Response Times
Our commitment is to respond to all inquiries within 24 hours. During peak times, response windows may extend slightly, but we strive to keep you informed regarding the status of your request.
For faster resolutions, ensure all information is accurate and complete in your initial inquiry.